Terms & Conditions

Please read our terms and conditions carefully. We desire that every guest enjoys their stay. Adhering to the terms and conditions will enhance that experience.

TALONA RIDGE RV RESORT ~ TERMS AND CONDITIONS
If you are at any time dissatisfied with your stay at Talona Ridge RV Resort, please contact our Resort Manager. Please do not use Google or Facebook, or any other digital platform for complaints that we may be able to remedy while you are with us. Instead, please call us at (706) 636-2267.

 

The goal of our RV resort is to provide each guest with a relaxing and fun, but quiet, family-oriented experience. To ensure all guests’ safe enjoyment of our facilities, we ask that you read and adhere to the following:


Quiet Hours

Please observe quiet hours from 10:00 PM-8:00 AM. Please be considerate of others. No loud music or TV noise at any time. Use of generators is prohibited.

Check-In Time

Check in time is 1:00-4:00 pm. Late check-in is from 4:00-6:00 pm Saturday - Wednesday and from 4:00-8:00pm Thursday - Friday. Your balance is due upon arrival and all terms and conditions must be accepted to check-in. Please call if you will be arriving later than 6:00 pm. Latest arrival allowed is 9:00 pm. *Early check-in is not permitted without approval from management, depending upon availability.

Check-out Time

Check-out time is 11:00 am. Late check-outs will incur a $25.00 charge per hour, and are not permitted unless pre-approved by management, depending upon availability. Cards must be returned in designated drop boxes or at the front desk.

Key Cards for gate access

Two key cards will be distributed upon arrival. Failure to return key cards will result in a $20 fee per card. Extended stays will need to contact management for extended access.

Cancellation Policy

All reservations cancelled 14 days before your supposed check-in date will receive a refund, minus a $25.00 cancellation fee. Cancellations made within 13 days will receive a refund, minus 15% of total booking charges. Cancellations made within 48 hours will not receive any refund and will be charged the full reservation amount.

No-Show Policy

Reserved sites will be held for your occupancy until 11:00 am the day after you are scheduled to arrive. If you have not arrived by that time or communicated with the resort about your arrival plans, you will be responsible for the full amount of the stay with no refund given and your site will become available for booking by another guest.

Background check for extended stays

Guests staying with us for a month or more will need to undergo a recommended standard background check. Guests must also then sign an agreement prior to their check-in date.

Monthly stays require guest to cover electricity

Monthly guests who stay for 30 days or more will be asked to cover the cost of the electricity to their site.

Damaged and Missing Items

Any damages by you or your guests or missing items from your RV site (seats, tables, fire pits, hookup attachments, etc), as a result of your stay, will be assessed and billed accordingly to your credit card.

Welcome Center/Office hours are:

9:00 AM-6:00 PM Monday-Wednesday
9:00 AM-8:00 PM Thursday-Saturday
9:00 AM-4:00 PM Sunday

These hours are subject to change.

Occupancy: The maximum number of people allowed per site is 6.

Speed Limit

For safety of all our guests, we ask that you maintain a speed limit of 7 miles per hour throughout the entire resort. This speed limit will be strictly enforced. Any offenders maybe asked to leave for the safety of all our guests and team members.

Smoking/Vaping

Smoking and vaping are only permitted at your own pad site. Please refrain from smoking in any other areas within the resort.

Bath Suites

Smoking, vaping, drinking, eating, or bathing of pets in the bath suites is prohibited.

Please clean up after yourself. Check for all personal items before leaving the bath suite as management is not responsible for loss of personal items. Please make sure that all water sources are completely turned off before leaving the bath suite. If you notice running water or drippy faucets that are unable to be turned off, please inform management immediately. Children under the age of 13 must be accompanied by an adult.

Children

Parents/Guardians are responsible for appropriate behavior of their children/grandchildren. Please be aware of where your children/grandchildren are and what they are doing at all times.

Children MUST be supervised in bath suites, restrooms, the pool area, pavilions, pickle ball courts, and event hall. Parents/guardians will be held financially liable for damages caused by their children/grandchildren.

Children on bikes/skates/skateboards/scooters, etc:

May only ride on a surface with a black top. Please inform them to stay off the grass and other pad sites, occupied or unoccupied.

May not ride around buildings on Eagle Crest or the pickle ball courts.

May not ride around or in the pool area or fitness center. “Wheels” must be left outside the gate of the pool and outside the fitness center.

Children under the age of 16 may not operate any golf carts while staying at the resort.

Pool

No lifeguard on duty. Swim at your own risk. 

Spring/Summer Hours
8:00 AM-9:00 AM-Adult swim
9:00 AM-8:00 PM-All swim
8:00 PM-10:00 PM-Adult swim

Please rinse or shower before entering pool.

Children under sixteen (16) years of age, and those who cannot swim, must always be accompanied by an adult.

Infants and toddlers must always wear waterproof swimming trunks/diapers in pool area. All guests please take note of the location of our restroom facilities and use them, not the pool.

No rough play, including running, pushing, or shoving, or yelling and screaming.

No diving in any part of the pool.

No smoking or vaping in pool area.

No pets are allowed in the pool or the patio area.

Please clean up after yourself and throw trash away. Please make sure to collect all personal items before leaving pool area. Management is not responsible for lost or stolen items.

No glass articles allowed in or around pool.

No more than 62 Guests in pool at a time.

Appropriate swim attire is required for pool use. Cut-off jeans are prohibited in pool and hot tub areas.

 

Spa (Hot Tub)

Enter at your own risk. No lifeguard on duty.

RISK OF CHILD DROWNING: Use by children under the age of 16 is strictly prohibited.

RISK OF FETUS DAMAGE: Hot water exposure limitations vary from person to person. Pregnant women and small children should not use a hot tub prior to medical consultation.

RISK OF DROWNING: Other persons suffering from heart disease, diabetes, high or low blood pressure and other health problems should not enter the spa without prior medical consultation and permission from their doctor.

RISK OF DROWNING: Do not use the hot tub while under the influence of alcohol, narcotics or other drugs that cause sleepiness and drowsiness or raise or lower blood pressure.

RISK OF DROWNING: Use caution when bathing alone. Overexposure to hot water may cause nausea, dizziness, and fainting. Lower water temperatures are recommended for extended use (exceeding 10-15 minutes) and for young children.

RISK OF DROWNING: Do not allow the use of or operate the hot tub if the suction fitting is missing, broken, or loose.

RISK OF INJURY: Before entering, check hot tub temperature before each use. The hot tub temperature should not exceed 104°F.

RISK OF INJURY: Enter and exit slowly.

RISK OF INJURY: Keep all glass containers and other breakable objects out of the hot tub area.

RISK OF SHOCK: Never place electrical appliances (telephone, radio, TV, etc.) within five feet (5’) of the hot tub.

RISK OF SHOCK: The hot tub shall not be operated during severe weather conditions i.e., electrical storms, tornadoes, etc.

Please rinse or shower before entering hot tub.

Appropriate swim attire required for hot tub use.

No jumping or diving into or around hot tub.

Please do not use soaps or oils in hot tub.

Grandview Hall

Hours
9:00 AM-6:00 PM, Monday-Tuesday
Closed-Wednesday
9:00 AM-6:00 PM-Thursday
9:00 AM-9:00 PM-Friday-Saturday

Closed-Sunday

No smoking or vaping is permitted in or around Grandview Hall or terrace at any time.

The pool area is separate from Grandview Hall and may not be reserved.

No running inside Grandview Hall.

Children under the age of 13 must be accompanied and supervised by an adult.

No pets allowed inside of Grandview Hall, except for registered service animals.

Please keep a watch on your personal belongings and always keep them with you. Management is not responsible for lost or stolen items.

No wet swimwear allowed inside Grandview Hall at any time. Please wear shoes, shorts, shirt, and/or a bathing suit cover up while inside.

No outside alcohol is allowed in Grandview hall when the bar is open.

Lights and Fire Use

Wood-burning Fire Pits

Firewood Notice: Tree-killing insects and diseases can hide in firewood. While these pests can’t move far on their own, they can travel hundreds of miles when people move firewood. Pest infestations are a serious problem that destroy our forests and property values and are very expensive to control. Therefore, we ask that you only burn wood purchased from our general store in the Welcome Center. We offer free delivery directly to your site!

All campfires must be kept in designated areas such as the fire pit located at your site. Never leave a campfire unattended and always fully extinguish all fires before leaving. Smaller fires with coals (rather than large flames) are better for toasting marshmallows.

Please do not use fire pits for warming or cooking food.

No portable deep fryers are to be used while on site.

Propane-burning Fire Pits (Not yet available but coming soon!)
Please note that the barrel fire pits at Eagle Crest are propane burning. We will supply the propane for you at $25.00 per refill.

No fireworks allowed.

Overnight use of any kind of overhead outside lighting, spotlights, high directional beam lighting or awning lighting is prohibited.

No tents, inflatables, temporary pools

To protect the integrity of our resort RV experience, we ask that you do not pitch any temporary or other tents. Inflatable items such as bounce houses, temporary swimming pools or the like are not permitted.


Fitness Center

Fitness center use is for resort guests only. Visitors must be accompanied by a guest.

Always seek medical advice prior to starting an exercise program.

Use equipment at your own risk.

                                    

Management assumes no responsibility for any bodily injury that may occur.                                    

Please follow equipment directions carefully.                                   

Please return weights back to rack after use.                                    

Wearing proper closed toe athletic shoes is required. No sandals or flip flops.

Wear appropriate gym attire-includes clean clothing, shirt, and athletic shoes.                                  

Children under the age of 16 must be accompanied by an adult.  Children under the age of 12 may not use fitness center.

Do not drop the weights. Gently put them back in place when finished, heaviest on the bottom rack.             

Please keep TV and radio volume to a minimum.                              

No food or drinks except for bottled water.

No pets allowed in fitness center with the exception of assistance animals.                                           

No smoking or vaping in the fitness center.

Persons under the influence of alcohol or drugs are prohibited.

Please limit the use of treadmills, elliptical, recumbent bike to 30 minutes while others are waiting.                        

Notify management of any injuries incurred while using the fitness center.                                         

Please report malfunctioning and/or defective equipment to staff immediately.                                

Please be watchful of your belongings. Management is not responsible for lost or stolen items.

Management reserves the right to restrict or deny the use of this facility to any person in violation of the above policies.

Call 9-1-1 in case of emergency.

Pickleball Courts (opening June 1)

Pickleball courts are open daily from 8:00 AM to dusk.

Use Pickleball Court at your own risk.

Courts are to be used for Pickleball only.

No food or drinks on Pickleball courts, except for water.

No pets are permitted on the courts.

Please do not hang on the nets.

No skateboarding/roller skating or blading/bicycles/scooters/hoverboards/wheelies or heelies on courts.

Children under the age of 13 must be accompanied by an adult.

Tennis shoes or soft soled shoes only are permitted to play. Please do not wear cleats or other inappropriate shoes on the courts.

Players are required to observe proper pickleball etiquette.

Those persons who are waiting to play must wait outside of the pickleball courts.

Pavilions and Grills

To ensure all guests have a safe and enjoyable experience visiting our pavilions, we request all guests adhere to the following:

Please do not use fire pits for warming or cooking food.

No smoking or vaping at the pavilions.

Please turn off fire pit when not in use.

Please scrape grill when finished cooking. Tools are provided for you.

Please do not leave active grills unattended.

Please make sure gas is completely shut off after use.

Please make sure all trash is properly disposed of in provided trash receptacles.

Please return tables and all other equipment to the condition in which they should be for the next guest’s use.

Please do not place portable grills on picnic tables.

No portable deep fryers are to be used while on site.

 

Pets and Pet Owners

We gladly welcome a maximum of two (2) common household pets (i.e., dogs and cats) at Talona Ridge. No more may be kept on any site in the resort at any time without prior authorization from management. With pre-approval, additional pets are each an additional $5 per day. No other animals such as livestock, poultry, reptiles, or insects of any kind shall be kept on any site.

No dangerous, aggressive, or poisonous pets of any kind are permitted.

Management reserves the right to decline any pet that a guest may be asking to bring into the resort.

Management reserves the right to remove or require removal of any animal, at any time for any reason, at management’s sole discretion.

All pets must be registered with the office staff within 24 hours of check in, and vaccination records must be available upon request.

All pets must wear a collar identifying their owner and their owner’s phone number. All pets are required to be on a non-retractable leash no longer than 6 feet while visiting the resort at all times, except while enjoying the “Bear’s Den” dog park.

No pet shall be left unattended at any time, including being tied outside their RV when owners are away from the site, nor be left inside the RV to continually bark. 

Owners must pick up all animal excrement, inside and outside of their own site, immediately upon excretion; failure to clean up immediately after an animal will result in a $10.00 charge per occurrence and remedy.

Pets are not permitted in public buildings or amenity areas, including but not limited to the welcome center, event hall, swimming pool, fitness center and bath suites.

Pets shall not be an annoyance (constant barking), or danger to the other guests or visitors of the resort.

Management shall have no liability to any guests, family members of guests, or visitors for any damage or injury to persons or property caused by a pet.

A service animal, assistance animal or comfort animal owner must provide documentation confirming as much, at the time of check-in, as required by the Americans with Disabilities Act (ADA). A service animal, per the ADA definition, is a dog that has been individually trained to do work or perform tasks for an individual with a disability. The work the animal performs is directly related to the disability and the animal is trained to assist the person. If the animal is not an ADA-defined service animal, verification for reasonable accommodation is required from the owner’s medical provider. Owners of verified service animals, assistance animals or comfort animals will not be charged a pet fee but must keep their animal in compliance with all other aspects of this Animal Policy.

Permitting animals to stray, soil other resident’s sites, create unreasonable noise, act unruly or cause complaints from other guests is prohibited. If, at any time, the safety of others, including pets, is threatened or feels threatened by the existence of a particular animal, guests will immediately comply with management’s requests to mitigate the threat. At management’s sole discretion, the appropriate mitigation will be determined. This may include such actions as a request to obtain adequate insurance, a requirement that pet move off the property immediately, etc. Non-compliance is grounds for guest’s immediate eviction.

Guests may feel free to use the available dog washing stations.

Laundry Rooms

Use at your own risk. Management is not responsible for damaged or lost items.

Washing pet bedding or accessories is not permitted out of respect for other guests using the machines for everyday clothing.

Please do not attempt to color, tint, or dye clothing or other materials in any machines.

Please do not sit on counters or machines.

Please do not overload the washers or dryers.

Please discard dryer lint after each use.

Please remove clothes promptly after each wash/dry cycle.

Before inserting clothing into machines, you as the user, are responsible to check each washer and dryer for lipstick, dye, grease, ink or other types of materials and foreign objects.

Please take your supplies with you to allow for use of space for all guests.

No smoking or vaping in laundry rooms.

 

Golf Cart Rules

Please check at the Welcome Center for current rental rates.

Resort rental golf carts are to be used inside of Talona Ridge RV Resort only. They may not be driven offsite for any reason.

No standing while cart is in motion or hanging onto cart while in motion.

No one may sit in the driver’s lap while cart is in motion. Likewise, everyone riding on the golf cart must have their own seat-do not exceed the maximum capacity of 5 people per cart.

Please keep hands and feet inside the cart while it is in motion.

Please stay on resort roads or golf cart path where indicated.

Only those who are 18 years or older with a valid, current driver’s license may drive golf carts.

NO texting or cell phone use while driving.

Cart users should be alert and use caution at all times. Golf cart collisions with pedestrians, skateboarders, cyclists, etc. can be deadly. Golf carts DO NOT have the right-of-way on roads or in crosswalks. Always yield to other motor vehicles on the roadway. Slow down when approaching roads, driveways, or intersections within the resort.

Pedestrians should always be given right of way by all other path users.

Normal rules of the road apply to the paths and roads in the resort.

Non-Residence

Talona Ridge RV Resort is a private lodging establishment intended for temporary stays by transient guests and is not to be used as a residence. Permanent living quarters, or structures or vehicles used for permanent living quarters, are prohibited, and any structure or vehicle on the property on the campsites shall not constitute permanent living quarters. No wood, metal, or poly storage sheds.

 

Pedestals

Please make sure that you have completely disconnected all hook-ups from the pedestal at your site before pulling off your site. Damage to pedestals can be costly and will be incurred by guest at time of inspection after guest check-out. Damages can include but are not limited to pedestal replacement, which is $1,200.

FREEZE ADVISORY: Water hoses must be disconnected during freezing temperatures. Freezing will damage your hose, connections and/or the pedestal faucet. Preventative device usage does not create an exception. Any damage to the pedestal will incur a minimum of $100 fee.

Respectfulness

Please do not walk or drive through other guest’s sites and please keep your possessions on your site only.

Please be always respectful of your neighbors, and keep noise at an acceptable level, even during the day.

No campaign or political flags may be displayed. If you are unsure of which flags fall into this category, please contact management.

Please use dryers provided at the laundry facilities. The use of clotheslines and/or hanging clothes outside is prohibited.

We ask that each guest drink alcohol responsibly. All alcohol consumption by legal age adults only. All minors are prohibited from consuming any alcoholic drinks.

Management reserves the right to eject any guest engaging in excessive consumption of alcohol, physical violence, obscene or unruly behavior and/or use of profanity, possession of illegal drugs or display of firearms, immediately from the resort without refund.

RV Washing and Repair

Vehicles may not be washed on site without advanced approval of Management.

RV detailing must be approved by management with notice. Water usage at the site is not permitted and must be provided by the detailing business.

RV Maintenance must be approved by management with notice and proof of the repair vendors liability insurance. Guests assume all risks associated with injury or damages resulting from RV repairs.

Maintenance on black tanks and tires is not permitted on RV site pads.

Trash Disposal

Trash pick-up is a complimentary service offered to guests so please make sure your trash bag/bags are sealed properly and place them at the end of your pad site during the following hours ONLY:

Trash Pick Up: leave trash out at 10 am

Please keep trash properly contained until these scheduled pick-up times, and only put trash out during these times, especially NOT overnight due to wildlife.

Vehicles

One vehicle is included in the site fee. One extra vehicle may be parked on your site, but for vehicles that cannot be parked on your site there will be an additional $5 per day charge. Please do not park vehicles on grass, empty RV sites, gravel spaces, or streets. All vehicles must have a valid state license plate & a parking pass from the Front Office upon check-in. Towing is enforced. All motorized vehicles must have proof of insurance to be permitted on the property. Failure to provide proof of proper insurance will result in the prohibiting of use on property.

All ATV/UTV and other large terrain vehicles are prohibited. The only 4 wheeled vehicles permitted in the resort are your car, truck, or adequately insured golf cart.

Trailers are permitted and will be parked in our two designated areas. Please contact management prior to your arrival. A $5.00 fee per night is required for trailers up to 20 ft. Trailers over 20 ft. will incur a $10.00 fee per night. **Management is not responsible for theft or damages caused to personal items/equipment in or on resort grounds.

 

Visitors of Resort Guests

All guests of Talona Ridge RV Resort are responsible for their visitors. Each invited visitor must register at the office and pay the guest/visitor fee, which is $5 per person per day. All visitors must be announced to management by our guest, prior to their visitor’s arrival. Management does reserve the right to change this policy at their discretion without notice.

Guests/visitors are not allowed to park vehicles on any empty sites or grass areas.

You are responsible for your guest and any damages they may cause at the resort.

Talona Ridge RV Resort is not liable for guest vehicles or accidents occurring at camp.

Please let any expected guests know that they may NOT bring their pets here to the resort.

All visiting guests are asked to leave by 10PM.

Guests may not use showers or laundry at the resort.

Water and Sewer Hook Up

Water: Please be advised that city water pressure at Talona Ridge is between 50-65 PSI. It is recommended that most RV’s not exceed 60 PSI. Please consider using a regulator for your RV depending on your RV model.

Please note that your RV and RV water connection must be watertight. If you are experiencing issues at the point of connection, or if your RV is leaking, please contact us immediately so we can mitigate any further staining or damage.

Sewer (the WHITE cap): All sewer hook-ups must have sewer rings or elbows to prevent back-up or spills.  A $300 charge will be issued for sewer spills. (There are two caps at your site. Please use the white cap. The blue cap is for water shut off.)

Wildlife:

Help us keep wildlife wild by not feeding the animals. Please do not leave food out overnight and keep trash in provided receptacles at the amenity areas, and in those of your own.

Wind Advisory:

Ellijay, especially at Eagle Crest on the top level of our resort, can have strong winds. Please always check the wind report. The resort is not liable for any wind damage to your RV, and would strongly caution you to retract any awnings or other sun shade umbrellas, etc during local wind advisories.

Final Disclaimers:

Parents, please make your children aware of these rules. Disregard for campground rules, causing dissension among other campers, or conduct deemed improper by owners and management is cause for immediate eviction without notice or refund.

These terms and conditions are set to help inform expectations of the resort and are set forth as our commitment to our guests for their safety, and for their enjoyment while being our guests. Any guest, or visitors, who do not comply with our rules and guidelines for risks may be asked to leave the resort, without refund, at management’s discretion.

Management is not responsible for damage, injury, or loss to either person or property. The owner/management of Talona Ridge RV Resort absolves themselves from all liability and responsibility all pertaining to loss by fire, theft, weather, Acts of God, property damage, accident, or any other cause whatsoever.

Owners/Management assume no responsibility for accidents or injuries to clients, guests, and visitors.

Management may refuse/deny accommodations for any reason permissible under applicable law. Subleasing campers is not allowed

Management reserves the right to limit or deny passes for visitors that are not registered and staying with an RV Owner. Visitors may only park their vehicles on the site of the guest they are visiting, not in the street, grassy area, or vacant pad sites.

Management reserves the right to add to or change any rules at any given time without notice.

Some of these rules were made by our insurance carrier and some by the owners. They were made for your safety, and to ensure the enjoyment of your camping experience. Please obey them. They will be enforced.